Messaging terms & policies

The Website provides information services regarding health care issues with such information being provided on a global basis. We also provide transportation, housing and related travel services and information. We do not provide health care and we do not provide any medical advice regarding the nature of health care treatment available in any location, including health care services that may be available outside the United States of America.


SMS Terms last updated on April 14, 2026  |  WhatsApp policy added on April 14, 2026

SMS Terms and Conditions

These SMS Terms were last updated on April 14, 2026

We are delighted to provide you with essential information about our SMS messaging service. Please carefully review the following terms and conditions before opting in to receive SMS messages from us.

  1. Message Frequency and Purpose:
    You may receive SMS messages from PlacidWay regarding medical tourism opportunities, healthcare providers, travel arrangements, treatment options, and related services.
    The frequency of SMS messages may vary, but we aim to keep them relevant and informative.
  2. Opting In and Out:
    By providing your mobile number and opting in to our SMS service, you consent to receive messages from PlacidWay.
    You can opt out of receiving SMS messages at any time by replying with "STOP" to any message from us. You will not receive further SMS messages unless you choose to opt back in.
  3. Message Content:
    Our SMS messages may include information about:
    - Your requested medical procedures and treatment options
    - Notifications about your profile and updates
    - Notifications of medical centers messages
    - Status updates on requested procedure
    - Your requested medical travel arrangements.
    - Important reminders related to your medical tourism journey.
  4. Data Rates and Charges:
    Standard message and data rates may apply depending on your mobile carrier. Please consult your carrier for information on any applicable charges.
  5. Privacy and Security:
    PlacidWay is committed to safeguarding your privacy. We do not share your mobile number with third parties for marketing purposes.
    For more details about our data privacy practices, please refer to our comprehensive Privacy Policy.
  6. Help and Support:
    For assistance or inquiries related to SMS messages from PlacidWay, please do not hesitate to contact our dedicated customer support team at customer@placidway.com.
  7. Changes and Updates:
    PlacidWay reserves the right to update or modify these SMS terms and conditions at any time. Any changes will be communicated through SMS messages or by updating this page.
  8. Agreement and Acknowledgment:
    By opting in to receive SMS messages from PlacidWay Medical Tourism, you acknowledge that you have read, understood, and agreed to these terms and conditions.
    Thank you for choosing PlacidWay as your trusted partner in medical tourism. We look forward to providing you with valuable information and support throughout your healthcare journey.

WhatsApp Messaging Policy

PlacidWay offers WhatsApp messaging to provide you with timely updates, medical tourism information, and support. The following terms apply specifically to WhatsApp messages.

✓ Opt‑in to WhatsApp messages

By providing your WhatsApp number and opting in to our WhatsApp messaging service, you agree to receive WhatsApp messages from PlacidWay regarding medical tourism, healthcare providers, travel arrangements, treatment options, and related updates.

If you reply with any of the following keywords to our WhatsApp business number, then you will get subscribed again and start receiving messages from PlacidWay.
Resubscribing keywords: hello, hey, hi, start, subscribe, unstop, yes

Opt‑out anytime

You can opt out of receiving WhatsApp messages from PlacidWay at any time by simply sending the keyword Stop via WhatsApp. Once we receive your “Stop” request, you will no longer receive any WhatsApp messages from us, unless you decide to opt back in.

 WhatsApp Business Policies

WhatsApp’s own business messaging policies apply to all messages sent via WhatsApp. These policies cover aspects such as message templates, opt‑in requirements, and business conduct. For complete details, please review the official policy:

By opting in to receive WhatsApp messages from PlacidWay, you also acknowledge that WhatsApp’s terms and policies govern the messaging platform. PlacidWay respects WhatsApp’s guidelines and ensures compliance with all applicable business messaging standards.

PlacidWay Medical Tourism — Your Health. Your Choice. Your Journey.
For any questions regarding SMS or WhatsApp messages, contact customer@placidway.com.
This version includes WhatsApp messaging terms – effective April 14, 2026.  |  © PlacidWay