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Never answered

I was at Istanbul Caglayan Florance Hospital on 17th September. Big disappointment in every way. From beginning to end. The check up Dr Aysan Taghiyeve was only listened my heart beat and than suggested me to do more tests and absolutely nothing else. No other conversation. She was not interested to heal me or help me with my health problems at all. I can easily get better quality doctors in Public Hospital (for free!) She has no smile or either zero empathy on her attitude. I kindly ask to switch my doctor and then I got better Dr. He was more informative and helpful straight away. Because of the long waiting time between two doctors I had breakfast after all my blood works. Had breakfast but now my second dr was ask to do more other test but bcs I had breakfast I couldn’t. Unfortunately I disappointed again. After all they told me my test results will be ready later during the day. No body call me to inform me about my results. Call the customer service at least 5 or 6 times told check up department not picking up. Left my phone number still no response. Never ever go to this hospital again and I never suggest to anyone. Running very unprofessionally.

Excellent service, Translators are professional. Very satisfied.

THIEFS THIEFS THIEFS! CEVRE Hospital performed surgery on me 2 months ago and still have not paid me my refund work work they did not do. I will be there in a few days to stab the director for not paying me back now I'll pay the director back do not go to this hospital they are thieves.

I found my experience with Estetik International very frustrating, and if you would like to do something with them, I would like to warn you about what exactly you can expect from them. I went there to do septoplasty and breast augmentation; they were on the higher price side and looked very nice in the beginning. However: 1. They lied to me multiple times: - I was promised that I would meet my doctor one day before surgery and we would have a chat. “The doctor was busy,” so I met him 30 minutes before surgery the next day. They gave me only two options for breast implants to see, and the doctor decided on the size himself. I also wanted to do neck lipo, but they gave me a chin implant instead (I didn’t have fat there, but since the doctor only saw me on the day, he made the call). If it had been up to me, I would not have gone for the chin implant! - I was told that they work 24/7 and I would have all the required support. On day 5, complications started. As I learned later, I had an infection after surgery that caused internal bleeding. I tried to call my point of contact. When she finally answered, she said, “I will call the clinic and they will send a nurse.” Half an hour later, nothing happened. When we called again, she turned off her phone. The clinic was closed, and no, they don’t work 24/7. So I spent the night in the ER, almost died, and of course, they didn’t take responsibility for what happened. 2. They gave me the wrong-sized bra. I had bleeding scratches on my back after wearing it for 7 days. They gave me the proper one in Ireland, and it also reduced the amount of pain I felt. 3. When I came to have my stitches removed, the doctor didn’t put gloves on! I realized it when I smelled strong tobacco. 4. They didn’t even bother to take a next-of-kin contact! Although I left my husband’s phone number with my point of contact, when I got out of surgery, I texted him myself that he could come and see me. 5. I constantly felt under-informed. I think if I hadn’t asked questions, I wouldn’t have received any instructions. 6. My main language is English, but I have an Eastern European name. The staff was ignorant of that and just talked to me in Russian by default. 7. In the quotation I received, it said they would book a 5-star hotel. Not only was it 4-star, but the room we were booked in was tiny. The food in the hotel: one dish we ordered was undercooked, and my salad had rotten iceberg leaves. Cleanliness level: they never washed or vacuumed the floor in our room. The bed sheets had holes in them, and clean towels came with someone else’s hair still stuck on them. One time, a new “clean” bed sheet came with blood stains, and we called room service to replace it again. The gym didn’t have air conditioning, and the treadmill was broken. They sent me a form to contact the Patient Rights Department. Guess what—the form doesn’t work, and the “English” version is not fully translated either.

Excellent

Very caring staff and thank you very much.

I contacted Prusa Medica for robotic knee replacement surgery and everything went well and everyone was very nice to me especially Dr Kayhan Turan. I was able to have the surgery without waiting too long, everything happened very fast and it was very effective.